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NHG Health Office of Human Research Protection Programme (OHRPP)

Registration FAQs

Find answers to common queries

Last updated 20 August 2026

Registration FAQs

I have registered for a course but I’m not able to attend it anymore. What should I do?

For Proper Conduct of Research (PCR) Courses, please email nhggroup.research.courseadmin@nhghealth.com.sg (opens in new tab) with your name, contact number, institution and the full title and date of the event that you had registered for.

Kindly also state whether you would like to withdraw from the course or a arrange for a one-for-one substitution, and relevant justifications.

Course Withdrawal
Refer to chart below for the respective refund amounts:

Table shows refund policy: ≤5 days: 0%, 6-10 days: 50%, >10 days: 100% of registration fee.

No-Shows’ will not qualify for refunds and the Institution or participants whom has registered and provided the information prior remains liable for the full registration fees.

Substitution of Participant
If the participant is unable to attend a course that he/she has registered for, he/she may arrange for alternate personnel to take up the seat as a one-for-one substitution. Such requests are to be submitted via email to nhggroup.research.courseadmin@nhghealth.com.sg (opens in new tab) and will be approved on a case-to-case basis.

An administrative fee of $15 (before GST) will be charged if the request for this substitution is received < 5 working days before the commencement of the course.

Course Cancellation by the Training Provider
In case of unforeseen circumstances, the training provider reserves the right to cancel the course and will fully refund all paid fees.

I have attended a course. Would I receive a Certificate of Completion?

You will receive your e-Certificate of Completion upon successful completion of the following components:

1. Completed the Online Quiz/Assessment (≥ 75% Passing Score)

2. Completed the Online Evaluation Form

All requests for re-issuance of e-certificates for courses that were conducted more than 1 year before the date of request, would be dependent on the availability of proof of record and subject to approval and an administrative fee of $15 (before GST).

My colleagues and I are interested in an event. Can we register as a group? Will we be eligible for a group discount?

No. The FormSG system only accepts individual registrations. NHG Health does not offer group discounts.

Can you register for me? I am very busy.

We are unable to register on behalf of participants. Participants are required to register through the course’s FormSG registration link.

Can I reserve a seat for an event via phone/email because I don’t have time to register online?

No. Registration is on a first come-first-serve basis, via FormSG course registration link.

I am from NUH, am I considered an NHG Health participant?

No. NUH is not an NHG Health institution.

Please refer to the Registration Fee Category Classifications (here) for the list of organizations under the respective categories.

I am a resident in an NHG Health institution (e.g. TTSH). Do I pay NHG Health institution rates?

NHG Health institution rates apply to all clinicians enrolled in the NHG Health Residency Programme.

I have registered for the event but did not receive any confirmation. What should I do?

For Proper Conduct of Research courses:

Please email nhggroup.research.courseadmin@nhghealth.com.sg (opens in new tab) with your name, contact number, institution and the full title of the event that you had registered for.

For all other training courses:

Please email nhggroup.researchtraining@nhghealth.com.sg (opens in new tab) with your name, contact number, institution and the full title of the event that you had registered for.